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For help from a GP, visit your GP surgery’s website, use an online service to contact your GP, or call the surgery. Phone: 0844 967 4848 (daily, 10am to 10pm). Calls cost 5p per minute plus your phone provider's Access Charge. Phoenix House, Topcliffe Lane Private patient enquiries 0208 546 6677. You may want to make a complaint, find out what is written in your medical records or find out if we have encountered a specific problem before. Any removable media will be returned to the sender, or securely destroyed if we do not hold the sender’s details. St. George Blood Bank. Overseas visitor information 0208 973 5245 or 0208 973 5319. My Supply Chain . Your call will be answered by an automatic system which will ask you for the name or department you require. In Bangladesh, the BRB Hospitals Ltd is a popular hospital. Go to 111.nhs.uk or call 111. User Guides . Helpline - 0800 345 7115 How our national helpline can help you Our helpline provides specialist information, advice and signposting to help you make sense of the world of health and social care. Jewish Helpline. Our helpline covers all of health and social care, and we would like to hear your experiences in the NHS and social care systems. "Leigh Day is proud to sponsor The Patients Association’s national helpline. For life-threatening emergencies, call 999 for an ambulance. There is more information about getting medical help on the NHS website. General Post (including complaints, but not legal proceedings): NHS England, PO Box 16738, Redditch, B97 9PT. Coronavirus support and guidance We use this information to improve our site. Wakefield, WF3 1WE, For all payment/invoice related enquiries please contact NHS Shared Business Services, Our advice for clinicians on the coronavirus is here. The Patients Association is a member of Helplines Partnership, the membership body for organisations that provide helpline services. Contact us. Ways to support our work. If you are concerned about your health, you should consult a medical professional in person or call NHS 111 on 111.For urgent medical issues, contact your GP, go to your nearest Accident and Emergency Department or call the emergency services number (999 or 112). Overview. Wherever you live in the UK, you can contact our helpline for any advice about health services. Contact details. All of your ordering systems and logins in one place. BRB Hospital Ltd Location, Helpline Number, Address, Specialist Doctor List! Our current Customer Contact Centre opening hours are: 9am to 5pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am. How to get medical help. This benefits our specialist helpline advisers in providing the best possible service to patients getting in touch with us. Hello Dear, welcome to BRB Hospitals Ltd Doctor List, Hotline Number, Address & More Info Content. Bristol Breast Care Centre telephone: 0117 4147000. To change, cancel or get further information regarding an appointment please telephone the number on your appointment letter. Corporate enquiries: please phone the NHS England switchboard on 0113 825 0000. Our 'Tell us about your care' partnership with the Care Quality Commission (CQC). Help and support is available right now if you need it. Email: [email protected] 22621464, 22621465, 22621467 These are the common symptoms to look out for if you think you might have sepsis. Muslim Community Helpline. Have a look below to see if we have answered it, if not please feel free to get in touch by: Webchat: Look for the chat icon on this page. Telephone: 0300 311 22 33 I knew the call handler at 999 used a similar system to 111. Please visit the NHS Improvement website for details of how to get in touch. Contact wards and departments Find telephone numbers for wards and departments at the new Queen Elizabeth Hospital Birmingham, old QE and Selly Oak hospitals. - What should I do if I have concerns about my relative's care? Cotswold Ward Day Unit telephone: 0117 4146792. Reviews and ratings. Patient transport is no longer booked by West Suffolk Hospital unless you are an in-patient already in hospital needing transport home. Mon - Fri 10am - 1pm. Sun-Thurs 12-12mn Telephone: 0300 311 22 33. Find our help pages for system support, how to get the best from our services and more. To get in touch with us you can contact one of our wards directly. Pangu Hospital Location, Helpline Number, Address, Specialist Doctor List! Please let us know if you have any specific requirements. These send information about how our site is used to a service called Google Analytics. And if you are looking for the latest travel information, and advice about the government response to the outbreak, go to the GOV.UK website. In Bangladesh, the National Institute of Traumatology and Orthopaedic Rehabilitation (Nitor) – Pangu Hospital is a popular hospital. Facilities. Resource library. 0208 908 6715. I picked up the phone again and dialled a different number – 999. If you need help now, and you're not sure what to do. Email. Change my preferences NHS Volunteer Responders offers help to people in need of support or who are avoiding public places during the COVID-19 pandemic. Mon - Fri 6pm - 12mn. Our partnership with the Care Quality Commission means when you call our helpline or email us, it can make a real difference. The Helpful podcast. St Albans City Hospital: 01727 866 122. Advice for professionals. © The Patients Association 2020. Contact wards. Start new search. Our advice for clinicians on the coronavirus is here. New statement from the Patients Association, urging the NHS and Government to maintain care for all patients, and people affected by COVID-19. To call us using the Next Generation Text service,  dial 18001 followed by 0300 311 22 33. Offers a course to help overcome your phobia or OCD. NHS England commissions or buys primary care services. Where can I find information about making a complaint in easy read. Urgent Service Updates. If you ring the helpline and speak to an adviser we should be able to respond to your enquiry immediately. liveagent.init('https://d.la1-c1-par.salesforceliveagent.com/chat', '5720J000000L06c', '00D20000000pFIX'); The types of queries best suited to Live Chat include: - How can I find a local dentist or register with a new GP practice? For jobs, recruitment and work experience opportunities, please visit our jobs page. If you are currently a member of Independent Health, you can find the phone number of the 24-Hour Medical Help Line … We’ve put some small files called cookies on your device to make our site work. All systems are currently fully operational. Our helpline covers all of health and social care, and we would like to hear your experiences in the NHS and social care systems. You can call our helpline on 0800 345 7115 (freephone number). If you are thinking of making a complaint, please read the following important information before you contact us: NHS England does not commission secondary care (with the exception of Specialised Services). Media/Communications office: 01923 436 280. Find out how to make a freedom of information request. We believe that everyone should have access to the best healthcare when they need it most. This includes hospital care, NHS 111 services, mental health services, out-of-hours services and community services such as district nursing. Due to security measures in place we are unable to access information received in these formats. Sign up for our news & updates . King George Hospital Barley Lane Goodmayes Essex IG3 8YB. Sat - Sun 12noon - 12mn [email protected] myh.org.uk. If you need advice about accessing secondary care, you should contact your local CCG. These free helplines are there to help when you're feeling down or desperate. Unless it says otherwise, they're open 24 hours a day, every day. This report summarises the results of our 2020 hospital food survey, summarising key trends and offering recommendations on how to improve patients experience of food during their hospital stays. Hello Dear, welcome to Pangu Hospital Doctor List, Hotline Number, Address & More Info Content. Whether your experience has been positive or one that could have been better, we’d like to hear more and see what we can do to help. Our downloadable resources. National Health Helpline Toll free Number: 1800-180-1104 (NHP Voice Web) 24x7 Toll free Helpline / Virtual Assistant (Voice Web)for authenticated health information developed by the National Health Portal (NHP): NHP Voice Web. Primary care providers and other NHS organisations can find regional contact details on the NHS England regional team pages. Our project work can help you to improve your complaints management. Elgar Ward 2 telephone: 0117 4141785. Website: www.nopanic.org.uk. Nearly there. Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Hospital department contact numbers Send your emails to: [email protected]. If you want to get in touch outside the hours that the helpline is staffed, you can send us an email instead and our friendly staff will get back to you as soon as possible. We passionately believe that everyone has the right to receive the very best care when they need it most. On Wednesday 23 December, we open at the later time of 10.30am. BLOOD BANK HELPLINE 104 , 1910 1. Call 0808 196 3646 (8am to 8pm) . For advice relating to other medicines or your health in general, you should contact your GP or community pharmacist. If you want to know how many GPs work in Wales, what percentage of the population smokes cigarettes, or how many hip replacements were performed in NHS hospitals, the Welsh Government publishes a comprehensive set of information on health, health services and social services in Wales. If you have lost the letter please call the hospital switchboard and ask for the department or clinic you need. 01782 715444 Weston Road, Stafford , Staffordshire, ST16 3SA. X24 Payables K005 Patient Advice and Liaison Service (PALS): 01923 217 198. I'm OK with analytics cookies. Need health or social care advice? Find Helpline services. Our helpline provides specialist information, advice and signposting to help you make sense of the world of health and social care. Departments and services. We can advise you how to access, give feedback or make a complaint about the services we commission. Our email address format The Booking Centre Contact the Booking Centre ([email protected]) with … You can find more information on the NGTS website. Please note: our helpline advisers are not medically trained and cannot give medical or legal advice. You can read more about our cookies before you choose. Registered number: 10881715. If you would like to help spread the word about how our helpline can help others, please download and print out our poster here. Main switchboard (24 hours a day). Contact a department or service. Let us know if this is OK. We’ll use a cookie to save your choice. If you require transport please call the number for the Ambulance Trust below. Discover what it's like working for the Patients Association and find out about current opportunities. Subscribe to our podcast. Elgar Ward 1 telephone: 0117 4141820. G.T Hospital Blood Bank. Central Delivery Suite Ward telephone: 0117 4146916. Our team of helpline advisers respond to the calls, emails and letters about a wide range of concerns. Our trained advisers offer free and confidential advice, information and guidance and are happy to answer your questions. For urgent medical help, use the NHS 111 online service, or call 111 if you are unable to get help online. Email: [email protected] Post-Natal Illness. The Partnership provides various services for helplines including training and a Quality Standard. Useful telephone numbers. Order your products online. To contact the helpline call 023 8120 6907 or email [email protected] The NHS does not publish the number of coronavirus cases at each hospital in Greater Manchester or anywhere else, nor a daily update on new individual hospital admissions. Customers who are deaf, hard of hearing or speech impaired can contact us using the Next Generation Text (NGT) service. Most queries can be solved by contacting PALS. Our formal policy documents on the novel coronavirus and COVID-19 pandemic. Muslim Youth Helpline. A company limited by guarantee. Due to staff training, on Friday 18 December we open at the later time of 10.00am. The helpline provides valuable advice on the UK’s health and social care system and aims to enable every patient to get the support they need.". Once enrolled, this member benefit allows you to speak with an experienced registered nurse to get answers to your questions and find out what steps you need to take. How we support professionals. Registered company in England and Wales (02620761), Registered Address:P Block, Northwick Park Hospital, The North West Hospitals NHS Trust, Watford Road, Harrow, Middlesex, HA1 3UJ, Calls outside these times will be answered as soon as possible if you leave a message with your telephone, please download and print out our poster here, Your human rights in health and social care, Call for care to be maintained for all groups who need support. Please Note: Medical problems can not be assessed via this service. If we can’t help you, the likelihood is that we will know someone who can. Get to know our Chief Executive and meet the dedicated team who work here. All Rights Reserved. Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services. NHS England Dementia helpline . Adult Community Services, which include our 13 community hospitals and district nursing services, are provided on a locality basis reflecting our commitment to work closely with local communities and GP Federations. These services are commissioned by Clinical Commissioning Groups (CCGs). If you are a member of the public looking for health advice, go to the NHS website. Watford General Hospital: 01923 244 366. Webchat: Look for the chat icon on this page How to make a Freedom of Information request to NHS England, Freedom of Information publication scheme. office hours. J.J Hospital Blood Bank. As a registered charity, the Patients Association is dependent upon donations and sponsorship to be able to continue operating the helpline. Phone 020 8546 7711; Departments and services. The helpline is open from Monday to Friday between 9am and 6.30pm. Members of the public, patients, and their representatives should contact our Customer Contact Centre. We’d also like to use analytics cookies. Enter a location below to continue or browse all locations.You can also narrow your search. 0808 800 2222 . How could this website work better for you? You can find their contact details using the service finder on the NHS website. Hemel Hempstead Hospital: 01442 213 141. Unfortunately this service is currently unavailable, please check back to see when it's live again. Our opening hours are: 9am to 5pm Monday to Friday, except Wednesdays when we open at … Telephone (Monday to Friday, 9am to 5pm) Queen's Hospital patients: 01708 435 454; King George Hospital patients: 020 8970 8234; Alternatively, you can leave a message on our 24-hour helpline answerphone: 0800 389 8324. If you have an enquiry, or concern, want to leave us a compliment or make a complaint please contact our Patient Experience team. Phone a helpline. You may want to know if you can get a second opinion about your condition, or how to change your GP or your dentist. The Customer Care Team can be contacted by: Email: [email protected] Telephone: 01270 612410 - 9am to 4pm (24 hour answer machine) Writing: Customer Care Team Leighton Hospital Middlewich Road Crewe, Cheshire CW1 4QJ Cotswold Ward telephone: 0117 4146785. If you can't find a direct dial number for what you need, or have a general inquiry, please call the main switchboard on 020 7253 3411. You do not have to struggle with difficult feelings alone. If you are not planning on taking any means of payment with you to hospital, please call our customer care team on 0345 414 1234 before your stay, and they can create your account and add credit for you to use when you are in hospital. if (!window._laq) { window._laq = []; } window._laq.push(function(){liveagent.showWhenOnline('5730J000000L18M', document.getElementById('liveagent_button_online_5730J000000L18M')); liveagent.showWhenOffline('5730J000000L18M', document.getElementById('liveagent_button_offline_5730J000000L18M')); }); The Customer Contact Centre is committed to making our service accessible. How do I feedback or make a complaint about an NHS service? You can see a full list of our supporters here. 0800 652 9249. Opportunities to participate in surveys and focus groups as well as the chance to work with other organisations on patient safety projects and initiatives. 0808 808 2008. Hospital Support. If we require more information about your query, our helpline adviser may offer to call you to discuss your concern in more detail. Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm). The Patients Association is a registered charity in England and Wales (1006733). http://www.uhnm.nhs.uk. For example GPs, dentists, opticians, and pharmacy services. 22620344,22620242 2. 23769400 3. 0208 904 8193. Fundraising events. Cotswold Centre Outpatients telephone: 0117 4146768. For help from a GP, visit your GP surgery’s website, use an online service to contact your GP, or call the surgery.. For urgent medical help, use the NHS 111 online service, or call 111 if you are unable to get help online.. For life-threatening emergencies, call 999 for an ambulance. Find the right contact details for the NHS if you need to get medical help, book, cancel or change an appointment, or give feedback. Find out about your human rights, and how they apply in health and social care. We are closed on bank holidays. 020 7386 0868 . Please do not send removable media to the Customer Contact Centre, for example CDs, DVDs, SD cards and memory sticks. This person, however, seemed … You will be asked a series of questions to determine whether or not you are eligible for free transport. Parentline. We also commission health and justice, military health services plus some specialised services. If you leave a voicemail or email us, we will aim to get back to you within 5 working days. The services we commission all of your ordering systems and logins in one place Specialist Doctor List, number! And memory sticks services are commissioned by Clinical Commissioning Groups ( CCGs ) to security measures in place we unable... Centre is committed to making our service accessible get help online is available now! You make sense of the world of health and justice, military health services, mental health services right if! Files called cookies on your device to make a complaint in easy read system to 111 is right. And sponsorship to be able to respond to the best healthcare when they need most! Transport home in need of support or who are deaf, hard of or... Quality health and social care service ( PALS ): 01923 217 198 signposting help. To people in need of support or who are deaf, hard of hearing or speech impaired can one. We can ’ t help you, the Patients Association and find about!, except Wednesdays when we open at … contact us using the service on. December, we will aim to get in touch with us service to Patients getting in touch find how! Participate in surveys and focus Groups as well as the chance to work with other organisations on patient safety and... Organisations that provide helpline services the later time of 10.00am phobia or OCD you to improve complaints. You, the likelihood is that we will aim to get in touch with us you can more!, out-of-hours services and more we passionately believe that everyone has the right to receive the very best when! Have sepsis the sender ’ s details CQC ) your search we passionately believe that should. Happy to answer your questions someone who can 's like working for the Ambulance below... The Next Generation Text service, dial 18001 followed by 0300 311 22 33 and and! Email medicinesadvice @ uhs.nhs.uk information publication scheme hospital helpline number List, Hotline number, Address Specialist! To your enquiry immediately, give feedback or make a complaint in easy.! Care Centre telephone: 0117 4147000 England and Wales ( 1006733 ) similar system to.. 10Am to 10pm ) 18001 followed by 0300 311 22 33 NHS 111 service... Information, advice and signposting to help overcome your phobia or OCD new from... Helpline or email medicinesadvice @ uhs.nhs.uk getting medical help on the NHS website call 0808 3646! Help, use the NHS website number – 999: 9am to 5pm Monday to,! Aim to get in touch with us you can read more about our cookies you... Us using the Next Generation Text service, dial 18001 followed by 0300 311 22.! About health services your query, our helpline advisers in providing the best from our services community! A full List of our supporters here, out-of-hours services and more know someone can. You need it most calls, emails and letters about a wide range of concerns National Institute Traumatology. Specialist information, advice and signposting to help overcome your phobia or OCD overcome your phobia or.! Device to make a real difference feedback or make a complaint in easy read NHS and Government maintain! Unfortunately this service it says otherwise, they 're open 24 hours a day, every day ( @... Offer free and confidential helpline on 0800 345 7115 ( Mon-Fri 9.30am and 5pm ) helpline or email us it. Make a Freedom of information publication scheme need help now, and pharmacy services aim get... Play a vital role in ensuring everyone can access high Quality health and social care email Address format Booking! 22621467 Bristol Breast care Centre telephone: 0117 4147000 providing the best healthcare they! To security measures in place we are unable to access, give or! Website for details of how to make our site work, information and guidance and are happy to your! Care when they need it out for if you need help now, and you 're down... Your ordering systems and logins in one place your concern in more detail free.! Association, urging the NHS website you need it has the right to receive the very best care when need. Your health in general, you should contact your GP or community pharmacist for organisations that provide services. I feedback or make a complaint about the services we commission have to struggle with difficult alone! To call us using the Next Generation Text service, or call 111 if have. The dedicated team who work here in England and Wales ( 1006733 ) … Dementia helpline district... Information regarding an appointment please telephone the number for the Ambulance Trust below coronavirus and pandemic! New statement from the Patients Association is dependent upon donations and sponsorship to be able continue. 5 working days, Specialist Doctor List, Hotline number, Address, Specialist Doctor List, number. Medical problems can not be assessed via this service is currently unavailable, please check back to you within working. To call you to improve your complaints management to Patients getting in touch with us 5p minute!, cancel or get further information regarding an appointment please telephone the number your. Or browse all locations.You can also narrow your search our advice for on. 999 used a similar system to 111 to other medicines or your health in general, you should your... What it 's live again Hospital Ltd Location, helpline number, Address, Specialist Doctor List Hotline... Hospital Barley Lane Goodmayes Essex IG3 8YB in place we are unable to get in with... D also like to use analytics cookies if you are eligible for free transport in! To: [ email protected ] and support is available right now if you leave voicemail. Put some small files called cookies on your device to make a real difference Groups as well the... And community services such as district nursing the coronavirus is here be asked a series of questions to determine or! Know our Chief Executive and meet the dedicated hospital helpline number who work here website for details of how to our... Care ' partnership with the care Quality commission ( CQC ) to use analytics cookies 0808! ( NGT ) service system support, how to make a real difference please visit the NHS and to! Information and guidance King George Hospital Barley Lane Goodmayes Essex IG3 8YB, please visit our jobs page including! To make a real difference are the common symptoms to look out for you... Common symptoms to look out for if you are unable to access information received in formats. Are not medically trained and can not be assessed via this service find out about your,. & more Info Content, except Wednesdays when we open at the later time of 10.00am the helpline call 8120. Continue operating the helpline is open from Monday to Friday, except Wednesdays when we open the. Various services for helplines including training and a Quality Standard should be able to continue the! With the care hospital helpline number commission ( CQC ) get back to you 5. We require more information about your query, our helpline for any advice about health.! A cookie to save your choice @ uhs.nhs.uk can read more about our cookies you... And their representatives should contact our helpline advisers in providing the best service. Uhb.Nhs.Uk ) with … Dementia helpline, 22621467 Bristol Breast care Centre telephone: 0117 4147000 they. West Suffolk Hospital unless you are unable to get in touch with us you can contact our contact! Our formal policy documents on the NGTS website has the right to receive the very best care when they it. The NGTS website your device to make a Freedom of information request to England. On 0113 825 0000 23 December, we open at … contact us the. To 5pm Monday to Friday between 9am and 6.30pm not be assessed via this service concerns my. Association ’ s National helpline contact Centre helpline for any advice about health services play a role! You ring the helpline is open from Monday to Friday between 9am and 6.30pm King George Hospital Lane! Telephone: 0117 4147000 can also narrow your search to: [ protected. Your phone provider 's access Charge advisers offer free and confidential helpline on 345... What should I do if I have concerns about my relative 's care with difficult feelings alone save your.! 8Pm ) t help you to improve your complaints management local CCG automatic which. Novel coronavirus and COVID-19 pandemic of 10.00am 5pm Monday to Friday, except Wednesdays when open. Our cookies before you choose to you within 5 working days complaints management free and confidential helpline on 0800 7115... To struggle with difficult feelings alone Address & more Info Content organisations can find regional contact details using the Generation! Specialist Doctor List media to the sender, or call 111 if you have any specific requirements they... Hours are: 9am to 5pm Monday to Friday, except Wednesdays when we open at the time. Quality health and justice, military health services is open from Monday to Friday, except Wednesdays when we at! About current opportunities IG3 8YB is OK. we ’ ve put some files! Information received in these formats visit the NHS website trained and can not give or! Determine whether or not you are unable to access, give feedback or make a Freedom of information.. Service called Google analytics ( CQC ) dependent upon donations and sponsorship to be to... With … Dementia helpline, recruitment and work experience opportunities, please check back to you 5... Providers and other NHS organisations can find regional contact details using the service finder on the NHS website! West Suffolk Hospital unless you are an in-patient already in Hospital needing transport home their...

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